Work with me

I audit developer-facing products — APIs, docs, SDKs, onboarding flows — by running AI agents through them, then deliver prioritised findings and actionable recommendations.

What you'll get

  • Prioritised findings linked to transcript evidence
  • Actionable recommendations your team can ship against
  • Full session transcripts for your own review
  • Reproducible steps for key findings
  • Consultation call to walk through results and next steps

🔒 Your report is private — never made public without your agreement.

Matt Steen

Matt Steen — product leader, twenty years shipping APIs, integrations, and self-serve experiences.

How I can help

Baseline Audit

A standardised six-task suite covering discovery, onboarding, a core workflow, error handling, cleanup, and reflection. You get an evidence-backed report with prioritised findings, actionable recommendations, and full transcript evidence.

Scope
Fixed six-task suite
Turnaround
~1 week
Pricing
On request

Start here to see where agents and developers get stuck.

Deep-Dive Engagement

Custom task suites designed around your specific workflows and integration paths, covering the surfaces that matter most — API, docs, dashboard, onboarding — with prioritised findings and actionable recommendations.

Scope
Custom — scoped with you
Turnaround
Depends on scope
Pricing
On request

Go deeper on the workflows that matter most to your team.

How it works

A baseline audit runs in four steps. Deep-dive engagements follow the same shape, scaled up.

1. Scope

A short call to understand your product, the surfaces that matter (API, docs, dashboard, onboarding), and the developer journeys worth testing.

2. Design

I build task suites that mirror the real jobs your users do, not synthetic benchmarks. Baseline audits use a standard six-task suite; deep-dives are custom-scoped with you.

3. Run

AI agents at two capability tiers attempt the tasks, with transcripts captured end-to-end.

4. Report

Prioritised findings tied to transcript evidence, delivered as a written report plus a walkthrough call to talk through what to fix first.

See a sample report →

🔒 Your report is private — never made public without your agreement.

Selected prior work

  • Cut Shopify merchant integration time from weeks to hours — scoped MVP from funnel data

  • Shipped LLM-based automation across a multi-region content platform

  • Double-digit lift in new MRR via onboarding redesign